In view of resolving Public Grievances Govt. of Maharashtra started new concept of implementing Lokshahi Din since 1999 vide its Govt. Circular of General Administration Dept. No. kra.pra.su.dha.-1099/CR-23/99/18-A Dt.29/12/99. Initially the Lokshahi Din was started at Collector Office under the chairmanship of District Collector Thane. If citizen grievances are not resolved in Collector Office Lokshahi Din then the provision is given to escalate the grievances to Mantralay lokshai din which is conducted under the chairmanship of Hon. Chief Minister of Maharashtra.
The procedure for Lokshahi Din was revised vide Govt. circular no. kra.pra.su.dha./1002/CR-69/2002/18-अ Dt.22/7/2002 and an additional Lokshahi Din at Divisional Commissioner level is introduced and is scheduled on second Monday of every month
In order to fast redressal of the citizen grievances under Local Self Government, one more Lokshahi Din is conducted at Municipal Corporation level vide Govt. Circular No. kra.ma.ha.lo./1007/212/pra.kra. 53/07/18-A Dt.7/11/2007. Lokhshi din at Municipal Corporation level is conducted on first Monday of every month. The citizen should personally submit his own complaint during this Lokshahi Din.